Privacy Policy

This Privacy Policy (this “Policy”) applies to the Web3.tv streaming platform (including any applicable web applications, programs, chats or accounts used to access the platform) (collectively the “Platform”) and when you use our website home.web3.tv (the “Website”) provided by [COMPANY NAME] (the “Company,” “we,” “us” or “our”). It describes how the Company collects, uses, and discloses Personal Data that we obtain from users (the “User”) of the Platform and any account by Services provided through the Platform as well as other our collected personal data, and how we use and disclose that information. For purposes of this Policy, “Personal Data” refers to information supplied by a person from which the identity of such person may be directly or indirectly determined.

We prioritize the security and privacy of your Personal Data. We are committed to ensuring that all Personal Data is processed in accordance with the highest standards of data protection and privacy regulations, technical and organizational measures are put in place. Our robust data management practices are designed to safeguard your information and maintain your trust.

It is important that you familiarize with the provisions of this Privacy Policy together with Our Terms of Service (“Terms”) and any other privacy notices we may provide on specific occasions when we are collecting or processing Personal Data so that you are fully aware of how and why we are using your Personal Data. However, do note that no transmission of Personal Data over the internet can be guaranteed to be 100% secure – accordingly and despite our efforts, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online Services. We shall not have any responsibility or liability for the security of Personal Data transmitted via the internet.

By registering for and using the Platform, you confirm that you are aware that your Personal Data will be handled as described in this Policy and the Terms applicable to the Platform.

Capitalized terms used herein shall have the same meaning as set forth in the Terms.

The Data We Collect About You and How We Collect It

We collect and process Personal Data about you directly from you when you contact us, register to use the Platform or submit information, as well as automatically through your use of the Platform. We may also collect or receive Personal Data from third party service providers, state institutions or other persons that may have a legal ground to provide the Personal Data to us.

Data We Collect Directly From You

• Identification Information: We collect the following information when you register an Account: e-mail address. We also collect any other information relating to you which you have provided to us in any forms that you may have submitted to us, or in other forms of interaction with you.
• Profile Information: includes your interests, preferences, feedback and survey responses.
• Communications with Us: We collect information you give us during any support and feedback communications via email, social media when you contact us through contact forms on the Platform. We use this information to respond to your inquiries, provide support, and improve our Platform.
• Usage Information: Information about your use of our Platform, including cookies, computer and connection information, device type and unique device identification numbers (e.g. IMEI number, MAC address), bandwidth, mobile network information, mobile operating system and type of mobile browser, statistics on page views, and traffic to and from our websites, and other technical data collected through cookies and other similar technologies that uniquely identifies your browser.
• Marketing and Communications Data: includes your consent and preferences in receiving direct marketing from us and our third parties and your communication preferences.

Please note: If you are acting as an authorized individual on behalf of a User and are providing Personal Data for such User, you are responsible for ensuring that you have all required permissions and consents to provide such Personal Data to us for use in connection with the Platform and that our use of such Personal Data you provide to the Platform does not violate any applicable law, rule, regulation, or order.

How is your Personal Data collected?

We use different methods to collect Personal Data from and about you including through:

a) Direct interactions

You may provide us with your Personal Data by filling in forms or by corresponding with us via our Website or by phone, email, social media accounts or otherwise. This includes Personal Data you provide when you:

1. apply to use our Services;
2. create an Account on our Platform;
3. give us some feedback or lodge a query.

b) Third parties or publicly available sources

We may receive Personal Data about you from various third parties and public sources as set out below:

1. Our partner who shares your Personal Data with us so that you can use our Services on their behalf;
2. analytics providers such as Google, Hotjar based inside or outside the EU;
3. advertising networks such as Google based inside OR outside the EU;
4. search information providers Google based inside OR outside the EU;
5. social networks such as X, Facebook based inside OR outside the EU.

Data We Collect Automatically

When you use the Platform, our servers automatically record information using cookies and other tracking technologies, including information that your browser sends whenever you visit the Platform. This log data may include your Internet Protocol address, the address of the web page you visited before coming to the Platform, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data.

In addition to log data, we may also collect information about the device you use for the Platform, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information may depend on what type of device you’re using and its settings.

We may combine this information with other information that we have collected about you, including, where applicable, email address, and other Personal Data.

Lawful basis for processing Personal Data

We process your Personal Data using one of the following legal basis:

1. Performance of a contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract;
2. Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us;
3. Legal requirement means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation that we are subject to;
4. Consent means processing your Personal Data using your written consent.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your Personal Data.

Generally, we do not rely on consent as a legal basis for processing your Personal Data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

How is your Personal Data collected?

We use different methods to collect Personal Data from and about you including through:

a) Direct interactions

You may provide us with your Personal Data by filling in forms or by corresponding with us via our Website or by phone, email, social media accounts or otherwise. This includes Personal Data you provide when you:

1. apply to use our Services;
2. create an Account on our Platform;
3. give us some feedback or lodge a query.

b) Third parties or publicly available sources

We may receive Personal Data about you from various third parties and public sources as set out below:

1. Our partner who shares your Personal Data with us so that you can use our Services on their behalf;
2. analytics providers such as Google, Hotjar based inside or outside the EU;
3. advertising networks such as Google based inside OR outside the EU;
4. search information providers Google based inside OR outside the EU;
5. social networks such as X, Facebook based inside OR outside the EU.

Data We Collect Automatically

When you use the Platform, our servers automatically record information using cookies and other tracking technologies, including information that your browser sends whenever you visit the Platform. This log data may include your Internet Protocol address, the address of the web page you visited before coming to the Platform, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data.

In addition to log data, we may also collect information about the device you use for the Platform, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information may depend on what type of device you’re using and its settings.

We may combine this information with other information that we have collected about you, including, where applicable, email address, and other Personal Data.

Lawful basis for processing Personal Data

We process your Personal Data using one of the following legal basis:

1. Performance of a contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract;
2. Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our legitimate interests. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us;
3. Legal requirement means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation that we are subject to;
4. Consent means processing your Personal Data using your written consent.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your Personal Data.

Generally, we do not rely on consent as a legal basis for processing your Personal Data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Cookie Information Table

Cookie Management

To manage cookies, you can adjust the browser settings. Disabling all the cookies can rise privacy level but it also can restrict use of some functions of the Website. You can find information about how to manage cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer.

Linked Sites

Our Platform may contain links to Linked Sites. Any access to and use of such Linked Sites is not governed by this Policy, but instead is governed by the privacy policies of those Linked Sites. We are not responsible for the information practices of such Linked Sites. We strongly encourage you to read the privacy policy of every website you visit, particularly when leaving the Website.

Security of Your Personal Data

We have implemented reasonable precautions consistent with applicable laws and regulations to protect the Personal Data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. Therefore, all Users (including their authorized individuals) of the Platform shall comply with the security requirements in the Terms and take the following additional steps to help ensure the security of their Personal Data and the access to their account:

• You should choose a robust user identification, password, and/or PIN to access your account ("User Credentials") that nobody else knows or could easily guess. User Credentials must meet the requirements we specify when you establish those User Credentials. You should keep your User Credentials secure and private, and not share your User Credentials with any third party.
• You should install anti-virus, anti-spyware, and firewall software in your personal computers and mobile devices;
• You should update operating systems, anti-virus, and firewall products with security patches or newer versions on a regular basis;
• You should remove file and printer sharing in computers, especially when they are connected to the internet;
• You should make regular backups of your critical data;
• You should consider the use of encryption technology to protect highly sensitive or confidential information;
• You should completely log off and clear your browser cache after finishing each online session with the Platform;
• You should not install software or run programs of unknown origin;
• You should delete junk or chain emails;
• You should not open email attachments from strangers;
• You should not disclose personal, financial, or credit card information to little-known or suspect websites;
• You should not use a computer or a device that cannot be trusted;

Each member of the staff can access the systems only by using his unique login credentials. Staff have access to Personal Data only for the purposes of performing their roles.

You may have set a password in order to access certain parts of our Platform. You are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Users are required to securely record their Master Password or private keys on a physical medium (e.g., paper) and ensure its safekeeping in a secure location. Users should additionally implement Two-Factor Authentication (2FA) to enhance the account security. You are solely responsible for maintaining the security of your account and control over any passwords, public and/or private keys, or any other codes that you use to access the Services.

We seek to put in place appropriate technical and organisational measures to help protect your Personal Data from unauthorised access, use, disclosure, alteration or destruction consistent with applicable data protection laws. Nevertheless, you are responsible for using of the secure internet connection and the transmission of information via third party networks.

The Company prioritizes your security with advanced technical measures, including, but not limited to, Zero Knowledge Encryption. This method uses industry-standard algorithms for enhanced privacy, encrypting data on your device before transmission and ensuring it can only be decrypted by you.

We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

You should immediately notify us at [email protected] if you become aware of any unauthorized use or access of your Account or User Credentials. We are not responsible for any lost, stolen, or compromised User Credentials or for any activity on your Account via unauthorized activity using your User Credentials.

Rights of Access, Correction, and Deletion

In accordance with the applicable personal data protection regulation, including the GDPR, you have rights of access, edit, update, or delete your Account or Personal Data we have collected at any time by accessing your account settings or emailing us at [email protected]. Please note that some of these rights are subject to specific conditions set out in the applicable personal data protection regulation. Therefore, if your particular situation does not meet these conditions, we will unfortunately not be able to respond to your request. In this case, we will inform you of the reasons for our refusal. We will respond to your requests within a reasonable period of time, but no later than the time period required by law.

Under certain circumstances, you have the following rights under data protection laws in relation to your Personal Data:

• Request access to your Personal Data (commonly known as a "data subject access request").
• Request correction of the Personal Data that we hold about you.
• Request erasure of your Personal Data.
• Object to processing of your Personal Data.
• Request restriction of processing of your Personal Data.
• Request the transfer of your Personal Data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your Personal Data.
• Not to be the subject only to automated processing, including profiling.
• To submit an appeal on the actions or inactions of us to the Data Protection authority in your country.

Please note that notwithstanding the foregoing, there may be circumstances in which we are unable to accommodate a request to edit, update, access, or delete an account profile or Personal Data. This includes but is not limited to:

• Any basis where such request can be denied under applicable law;
• Where we need to retain the information to comply with international or national laws or for accounting or tax purposes;
• Where we need to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by authorities;
• Where we need to cooperate with law enforcement agencies concerning suspected violations of law;
• Where we need to retain information to exercise or defend legal claims;
• Where the information contains legal privilege or proprietary information of another party;
• Where complying with the request would compromise others’ privacy or other legitimate rights.

Country-Specific Rights

Depending on the laws in your country of residence, you might have specific rights concerning how we handle your Personal Data. Should you have any inquiries regarding this matter, please do not hesitate to contact us.

If we determine that we cannot respond to any request in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before responding to any request under this provision, including complying with any applicable legal requirement for verifying your identity.

Transfer of Personal Data

Given our global operations, your Personal Data may be processed in various locations worldwide where our facilities or service providers are located. We will ensure that security provisions are in place consistent with our obligations to maintain the security of your Personal Data under the laws of your jurisdiction of residence.

For EU/EEA Users. We may transfer, store and process your Personal Data using cloud services in various countries operated by third party service providers or business partners. Such countries may not have the same level of data protection as required within the EU. Such third party service providers or business partners will only be selected and retained provided appropriate safeguards, according to the provisions of the GDPR, are in place in relation to such third party service providers and/or the country in question including for instance appropriate Standard Contractual Clauses and/or Adequacy decisions, to ensure that your information is treated securely and in accordance with this Policy.

Retention

We retain your Personal Data as long as you maintain an Account on the Platform. We will cease to retain your Personal Data, or remove the means by which the Personal Data can be associated with particular individuals, as soon as it is reasonable to assume that:

1. the purpose for which that Personal Data was collected is no longer being served by its retention; and
2. retention is no longer necessary for legal, accounting or business purposes.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements and recommendations.

Children Under 18

Our Platform is not designed for children under 18. If we discover that a child under 18 has provided us with Personal Data, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Platform or would like to make a complaint or wish to submit a data subject request, please contact our privacy team at […].

Changes to this Policy

This Policy is current as of the Last Update Date set forth below. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Platform. If we make any changes to this Policy that materially affect our practices with regard to the Personal Data we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Platform or providing a push notification through the Website (you should make sure your Website settings allow for such push notifications) or sending an email that you have provided in your Account, (for this reason you should make sure to update your account information promptly if it changes).